Posted onTrustindex verifies that the original source of the review is Google. I desperately needed a new spot for my routine oil change because Valvoline wasn't cutting it for me anymore - very disappointed. Did a "near me" oil change search and came across this great shop. From the reviews, I decided to give them a shot and LUCKY ME!! The guys here who work/run the shop were so awesome and they were able to squeeze me in! Professional, polite, and gave me confidence that I made the right choice. They have a bathroom, coffee, and small waiting room in the back, but also the location is so great because while they worked on my car I walked over to the Happy Lemon tea shop and Safeway around the corner for a treat. Great location and service overall, 10/10 would recommend them, thanks guys!
Owner's reply
Hi, Rosa. Thanks for taking the time to share your positive experience. We truly appreciate it!Posted onTrustindex verifies that the original source of the review is Google. I had an excellent experience. Htet runs a great independent shop. It's literally down the steps from the Belmont Caltrain station platform. Shop is clean, bright, and very tidy. I've had two BMW's, and though I've had great full-service experiences at Peter Pan for years, once the car's out of their free dealer maintenance period, it feels more cost-responsible to find a reputable independent BMW specialist shop. I called around to get estimates for my X5's brake pads and rotors replacement, as well as replacing a sagging air suspension spring. Htet was super-responsive over email and text, and was the best cost among independent shops I called along the peninsula. Made an appointment, Htet checked me in personally, then I hopped on the Caltrain and was back home in 20 minutes. He texted me that my front brakes had enough thickness still, and only the rears needed replacement. Car was ready within the day. Casey showed me the old air suspension spring with the aged-rubber cracking. Ran the CBS data and reset all appropriate values and cleared the existing service alerts - no more red triangles. Felt good to be supporting a local shop run by good people. For my older car, just give me a good cost, and get me in and out of there with a smile and a handshake. It's probably all in my head, but it feels like my X5 drives like new again. Guess that's what happens when you leave a shop happy.
Owner's reply
Hi, Joseph. We are thrilled to learn that you had a positive experience with us!Posted onTrustindex verifies that the original source of the review is Google. The people here are truly awesome — especially HTET, KC, and Johnathan! Everyone is so patient and knowledgeable, always taking the time to answer all my questions and explain every item on the inspection list in detail. They’ve helped me so much from the very beginning of my vehicle purchase through ongoing maintenance. Always genuine and fairness opinion along the way. When you meet great people who cares, you just know — and I couldn’t be happier to know and to work with such a genuine team who put their heart and hard work into what they do. It’s a pleasure. ❤️
Owner's reply
Hi, Claire. Thank you so much for leaving us a stellar review!Posted onTrustindex verifies that the original source of the review is Google. I initially contacted Next Gear Bimmer Motor and the phone was answered by KC. I wanted to discuss water contamination in my E93 M3. KC was patient, courteous, and very thorough in answering all my questions. This is kind of a big deal to me because I can be very annoying very quick with my OCD and attention to detail, but KC never lost his cool. We agreed on a price for the services and then left it at that. Fast forward a month. I pull up to the shop and immediately was greeted by KC. I didn't disclose who I was until halfway through our conversation (it's my way of screening for politeness across the board) new or existing interactions. KC maintained his rapport and professionalism and we set up the appointment for an oil analysis. The appointment took less than 1/2 hour and I truly appreciated the part where I pulled up and my car was instantly racked-no wait time! After it was all said and done, KC was kind enough to throw me the price of the century for the services, which was quite frankly out of this world! I will be coming back here for all my beloved S65 M3 services. Thanks KC!
Owner's reply
Hi, Sfsu. Your feedback is highly appreciated. Thank you for the review!Posted onTrustindex verifies that the original source of the review is Google. Htet and KC are class acts. My BMW was out of warranty and the dealership handed me a list of expensive maintenance recommendations. In reaching out to Htet, he offered to inspect the vehicle at no charge to determine which repairs were needed and to provide estimates. Htet gave the vehicle a thorough inspection and advised to hold off on two of the dealer’s recommendations. He kindly added some coolant and offered very competitive prices that were well below the dealer’s prices. I moved forward with their service. They were able to schedule me within days to allow them time to get all OEM parts. On the day of service, I was met by KC who was super friendly and helpful. They completed everything by 2:30. And Htet and KC showed me the parts that were replaced and identified what was wrong with them. These guys are super friendly, thoughtful, and professional.
Owner's reply
Hi, Rob. We appreciate the kind words and are glad we could provide you with a positive experience!Posted onTrustindex verifies that the original source of the review is Google. Fast service, friendly staff and very affordable when compared to dealerships.
Owner's reply
Hi, Guillermo. Thanks for taking the time to share your positive experience. We truly appreciate it!Posted onTrustindex verifies that the original source of the review is Google. I am so glad I came here, I had been having multiple problems with my car and it had broken down. First place I brought it to was suspiciously high priced and I was getting a feeling something was off. Thankfully I came here. Super nice, knowledgeable and trustworthy people, they were very thorough with the job and explained everything in detail. Great service, would definitely recommend !!
Owner's reply
Hi, Emily. We are thrilled to learn that you had a positive experience with us!Posted onTrustindex verifies that the original source of the review is Google. This place is awesome and know there stuff they are so welcoming and I appreciate the passion and hospitality i am new to the area and this is definitely my go to shop
Owner's reply
Hi, King. Thank you so much for leaving us a stellar review!Posted onTrustindex verifies that the original source of the review is Google. These guys are awesome. By far and away the best BMW shop around!
Owner's reply
Hi, Ryan. Your feedback is highly appreciated. Thank you for the review!
1060 Old County Rd. Belmont CA 94002
Located: 1060 Old County Rd. Belmont CA 94002
Direct: (650) 222-1840
Hours:
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
| Sunday | Closed |
